She was left with two teenage children to support and the shock of widowhood had caused her to become unwell herself, unable to deal with the paperwork regarding her husband’s death.
She had found debts that he had hidden from her, worried about how she was going to pay the mortgage; at the same time her eldest child was about to give birth any day and her son had ended up in hospital with an head injury. It is no surprise that she was finding it difficult to cope.
Perennial’s Caseworker stepped in, immediately made a grant as Belinda was in a mess with her finances, then dealt with the agencies that needed to know, such as the DWP, works pension, mortgage provider and Tax Credits; and negotiated with her creditors.
Some of the debts were written off, while the caseworker arranged a payment holiday for the rest until Belinda was back at work and her finances were sorted out.
Perennial will continue to provide bereavement support to Belinda until she feels confident to continue on her own.
* – Names changed to protect the identity of our clients
Note: the image is a stock photo, posed by a model